Refund Policy

1. SaaS Products (EtsyOps and others)

• You can request a refund within 14 days of purchase if the product does not work as described and Pro features have not been heavily used.
• Lifetime licenses ($149) are refundable within 14 days, minus LemonSqueezy processing fees (about 5%).
• Monthly subscriptions can be cancelled anytime. You keep access until the end of the current period; partial months are not refunded.

2. How to Request a Refund

Email info@logicgridlab.com with your order ID, license key and the reason for the request. Approved refunds are processed within 5–7 business days through LemonSqueezy to your original payment method.

3. Non-refundable Cases

Refunds are not available for abuse or violation of our Terms of Service, requests made after 14 days, or lifetime licenses used for more than 30 days.

Contact

Questions about refunds: info@logicgridlab.com.